Troubleshooting

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Unexpected TLS Error

$ Unexpected TLS error occurred: Error_Protocol ("certificate rejected: [NameMismatch \"<robot ip>\"]",True,CertificateUnknown)

A certificate name mismatch occurs when the domain name in the SSL/TLS certificate of the robot (robot.franka.de) doesn’t match the robot address specified via ride login. When connecting through the shop floor or with the ip address of the robot make sure to ignore all TLS errors and treat them as warnings using the -i flag, e.g. ride -i execution trace.